Support

General

Do I need to download any software?: CBSEyeMobile is web-based with no additional software to download.

I registered, but I never got an activation email. How do I activate?: Submit the resend activation form. If the problem persists contact problems@cbseyemobile.com.
How do I unsubscribe from text message alerts?: You can opt out of alerts by sending a text message with STOP to 85888 on your mobile phone.

What video file formats can I upload?: CBSEyeMobile accepts video files from almost any digital camera, mobile phone, or from your computer. These include: AVI, MOV, WMV, ASF, MPG, 3GP, 3G2, and MP4.
What photo file formats can I upload?: CBSEyeMobile currently accepts JPG, GIF, PNG, and TIFF.
What is the maximum file size I can upload?: The maximum is 100 MB per file.
What are Categories?: Categories are keywords are used to describe your content. It is important to add categories to your content so it will come up in searches.

Can I rotate photos?: Yes, select the content in which you are the owner, then select the 'Edit' button. On the Edit of the page is an option for rotating images.
Can I change the thumbnail of my video?: Yes, select the content in which you are the owner, then select the 'Edit' button. On the Edit of the page, select from six different thumbnails taken from your video to choose as the default thumbnail users see when browsing your content.

How do I add someone to my network?: While on any 'content' page or a Journalist's channel, select Add To My Journalists.

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